When will my order ship?

Every piece is handmade just for you; your order ships within 2–4 business days. Free shipping on orders over ₺1,500.

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What can I personalize?

A name, an initial, a monogram or a short word. Each product page lists the letter limit and color options; if you have a different idea, write to us.

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Can I return an item?

Personalized items can't be returned. For other items, you can request a return within 14 days of delivery by writing to info@irmoletti.shop. Details are on the Delivery and Returns page.

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Can I book a private workshop for my group?

Yes! We host private workshops for groups of 6 or more, wherever and whenever you like. For a quote, message us.